Tag Archives: healthcare humor

Keeping Your Team Motivated

 

Congratulations!  You’ve hired a new team member! They’re up and running, but how do you keep your new hire and team inspired? If you take a cue from House, you’ll know that you must keep the team challenged but also need to offer guidance.

 In order for your team to be efficient, they need to stay motivated. But it can be a challenge so remember that as a manager it’s important that you… 

 Take the time to define your management style – You cant inspire a team if you don’t understand how to effectively manage.

  • Get to know each team member and their work style – A team is a team, but it’s comprised of individuals. Don’t lose sight of that.
  • Communicate efficiently – Knowing that communication is key and providing a clear vision can keep your team productive.
  • Invest in your team – They need to understand their role in your team’s initiatives and that they are essential to your organization’s success.

 We hope you’ve enjoyed our HOUSE series and that our tips have provided you some food for thought.  Keep in mind that you’re not alone; we’re here for you (and we won’t roll our eyes!). We work with managers every day to provide guidance and insight into hiring and retention practices.

 

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Preparing for the New Member of Your Team

Bringing your new physician, advanced practitioner or executive up to speed as quickly as possible is a crucial first step in their success.

 Welcome your new employee – Introduce them to the team and other key colleagues.  A great way to start the day is a welcome breakfast or coffee.  Not only will it welcome your new employee, but your team will love the treats as well! Unlike House, make sure your welcome is sincere. His sarcasm was easily detectable when Martha Masters joined his team.

  • Workspace – This should go without saying, but be sure that your new hire has everything ready to go in their work area including computer software, phone, email, etc.
  • Assign a team member to help out – It’s a great way for a new employee to bond with a team member and put them at ease.
  • Give them the low down – Go over processes, current issues, patients, and other key information that they need to do their job.  Also, be clear about your expectations of the person and this position.

 

House Hiring Tip # 4 – The Phone Interview: Are You Using Proper Phone Etiquette?

So you have a pile of resumes that seem to meet your criteria, now what?

The next step in the hiring process of a physician, advanced practitioner or executive is the phone interview or phone screen. Not only is it a great way to get a preview of each candidate’s personality, but it can also provide a rapport building opportunity in advance of the first meeting. Need to freshen up on your phone etiquette? Just follow these phone interview tips and you’ll be the interview chief in no time!

• Schedule a specific time with clear instructions of when you’ll be calling the candidate.

• Review and organize the job description, as well as the candidate’s resume and experience prior to the conversation so you have everything in front of you.

• Prepare your questions and be sure to use the same format for each candidate so you’re comparing the same qualification criteria.

• Introduce yourself and provide a brief overview of the organization and position to start (you’re promoting yourself and your organization just as much as the candidate is trying to impress you, so keep this in mind. You don’t want to have a House-like attitude and scare off a potentially great hire!).

• Listen attentively and take detailed notes.

• Conclude the call by thanking the candidate and letting them know what the next steps are in the interview process.

Did you miss Tip #3 What To Look for in Resumes?

Stay tuned for Tip #5 on the main hiring event…the in-person interview.

House Hiring Tip #3 – What To Look for In Resumes

Hiring isn’t easy. Taking the next step in the hiring process of physicians, advanced practitioners and executives can be one of the most challenging. So for those of you who aren’t risk-takers like House, we’ve put together a few suggestions for reviewing your candidates’ job credentials.

• Carve out time each day for resume review.

• Refer to the job description to help you stay focused and be sure you’re not missing anything.

• Scan the resume for typos – Typos indicate a lack of attention to detail.

• Review experience – Does the candidate have the skills and experience relevant to your organization and the open position?

• Look for any unexplained gaps in employment. This may be a warning sign that this person job hops, which could cost you time and money.

• Assess whether the candidate takes the time to fine-tune their resume to your job description. Did they list specific skills or research related to the position? If so, extra points should be given for their attention to detail.

Once you’ve reviewed the individual resumes, it’s time to compare candidates and choose those who meet your job requirements. Now you’re ready to move into the next step in the hiring process, the phone screen.

Did you catch Tip #2 Power Networking?

What To Look for In Resumes and Portfolios is coming up next!

House Hiring Tip #2 – Power Networking

Networking – the art of connecting, socializing and interacting with colleagues – is an essential piece to finding the best candidate for your physician, advanced practice and executive healthcare positions. We say it to candidates all the time, but as a hiring manager, are you using networking to your advantage? Have you added social media to your networking?

Social networking through LinkedIn, Twitter and Facebook is a great way to maintain and develop relationships and keep your finger on the pulse of who’s who. Social networks are where you want to be to tap into talent – Studies show that 1 in 6 job seekers found their last job through an online social network, and 86% percent of job seekers have a social network profile. Demonstrate your medical industry expertise on LinkedIn by answering your network’s Questions and interacting in Groups. You can also utilize a blog to showcase and share industry specific knowledge, which can be shared across all social platforms to resonate a buzz.

Don’t dismiss the power of networking – you never know when a highly qualified doctor like Foreman will tell his “House,” “I don’t want to turn into you” and seek a new position.

We work with medical professionals all day, every day. We’d love to help expand your networking capabilities and get you connected with the best talent in the business.

Did you miss Tip #1 Writing the Job Description?

Stand by for House’s next tip, What To Look for In Resumes.

Dr. House on Hiring – Diagnosis & Treatment

Hiring and managing healthcare and medical staff is not always easy and while at times taping one’s mouth closed may seem like a viable option, we hope our tips give you a better choice! Hugh Laurie’s character Gregory House, M.D., of the hit series HOUSE, is sarcastic and dubious, but also very intelligent as he uses those traits to his advantage. Despite his coveted ability to find the mysterious diagnosis and last minute life saving treatment, he’s not easy to work with or work for. Courtesy of this quirky and unconventional doctor, we’ll provide some insights on interacting with candidates and keeping your team motivated.

“We all make mistakes, and we all pay a price,” according to House, and knowledge is power when it comes to hiring practices and team building.

Tip #1 coming soon!

Counter offer? Why would I accept a counter offer?

Let’s face it: When someone quits, it’s often a poor a reflection on the boss. Unless you’re really incompetent or a destructive thorn in his side, the boss might look bad by “allowing” you to go. His immediate gut reaction is to do whatever it takes to keep you from leaving until he’s ready for you to go on his terms – that’s human nature.  Unfortunately for your boss, it’s also human nature to want to stay where you’re comfortable unless your work life is utter misery.  Career changes, like all ventures into the unknown, are tough. That’s why bosses know they can usually entice you to stay by pressing the right buttons.

Before you succumb to a tempting counteroffer, consider these universal employment truths:

  • Any situation in which an employee is forced to get an outside offer before the present employer will suggest a raise, promotion or better working conditions, is cause for suspicion.
  • No matter what your company says when making its counteroffer, from now on you’ll be considered a fidelity risk. Having now demonstrated your lack of loyalty (for whatever reason) to the company, you’ll lose your status as a “team player” and your place in the inner circle.
  • Counteroffers are usually nothing more than a stalling device to give your employer time to replace you.
  • Your reasons for wanting to leave still exist. Conditions are just made a bit more tolerable in the short term because of the raise, promotion or promises made to keep you. You also have no way of knowing to what extent these promises will be kept.
  • The potential opportunities your new position can provide will most likely outweigh what your current company has been willing to provide (or you wouldn’t have sought something new!).

The bottom line: Counteroffers are only made in response to a threat to quit. Will you have to solicit an offer and threaten to quit every time you deserve better working conditions?

Companies in sync with their employees don’t need to make counteroffers… EVER! Their policies are fair and equitable, and they are in touch with your level of job satisfaction. They won’t be subjected to “counteroffer coercion” or what they perceive as blackmail, and they won’t need to be.

If the urge to accept a counteroffer hits you, continue to clean out your desk as you count your blessings… you’re on to something better.

Key ideas from this article have been taken from “Counteroffer Acceptance: Road to Career Ruin” by Paul Hawkinson, NATIONAL BUSINESS EMPLOYMENT WEEKLY (Published by the Wall Street Journal: Dow Jones & Company, Inc.)

The Art of the ‘Follow Up’

Working in the medicine field you know that you have to follow up with your patients. Had J.D. and Dr. Cox not followed up with frequent patient Jill Tracy, she might have died. Things are no different when interviewing for a position.

Without follow up your chances for the job could die. The ways in which you go about the follow up can either categorize you as an amateur or a pro. So, how do you follow up like a pro?

Before the interview comes to end, make sure you ask the interviewer for the next steps and for their business card.  This will come in handy when sending the thank you note. If you have used the services of a recruiter, call them immediately after the interview before sending the thank you.  Some clients prefer not to be contacted directly by candidates and getting expert advice is always better than guessing.

Following up helped J.D.’s patient and it will help you in the job hunt.

P.R.E.S.S. Yourself to Look, Act and Feel Confident.

In a job interview, you always want to conduct yourself in a manner that exudes self esteem and confidence because let’s face it; you will never land a job you don’t believe you will get.  The secret to instantly appearing confident is P.R.E.S.S., which stands for: 

  • Posture Straight
  • Relaxed Body
  • Eye Contact
  • Smiling
  • Speak Clearly

 Now I know what you’re saying to yourself – “Clever acronym and we get it, but how is this image speaking clearly?”  Well friends, Dr. Cox has an abundance of confidence that shows almost everyday. He is confident and exudes positive self esteem, for himself at least. Even though he can be hard on his interns, they all look up to him and strive to be like him.

Dress your best when interviewing!

Dressing in appropriate attire is crucial for the interview. The first judgment an interviewer makes is going to be based on how you look and what you are wearing. That’s why it’s always important to dress professionally for a job interview, even if the work environment is casual. It’s better to be over dressed than under dressed. Crazy costuming like Elliot and J.D. are showcasing isn’t going to give the best impression. Rather than think you are suited for their facility, the interviewer may think you’d be better off working at a Renaissance Faire. If you’re STILL not sure on how to dress, then we recommend checking in with your recruiter.